At any given restaurant, from fast food drive-thrus to fine dining, there are many different roles people can perform. Some positions are common across all restaurants, while others are specific to the type of establishment. In this comprehensive guide, we break down all the different restaurant job positions and what each one entails.
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Why You Need To Know The Difference
Understanding the various roles within a restaurant is crucial for smooth operations. Each position comes with specific duties that contribute to the overall success of the establishment. For restaurant owners, having a clear grasp of these roles ensures efficient management and seamless service, even when staff members are absent.
Operational Complexity: Restaurants require many moving parts to operate smoothly.
Role Responsibilities: Each role has unique responsibilities essential to the establishment's operation.
Owner Awareness: Owners must understand each job title and description in their business.
Clear Expectations: Knowing job roles helps set clear expectations for employees.
Coverage Planning: If someone takes a day off, it's important to know who can cover their responsibilities.
Job Variety: The foodservice industry includes a variety of jobs, some general and some specific to certain restaurants.
Role Requirements: Both back-of-house and front-of-house roles have specific requirements and qualifications.
Detailed Breakdown: Below, we break down each job title, its responsibilities, and the average hourly wage.
General Manager
General managers are one of the most important roles in any restaurant. They have many different roles, including hiring and firing staff, training employees, and overseeing and planning restaurant activities. They also may help set menu prices or work on purchasing supplies needed. They are one of the heads of the restaurant, and many front-of-house and back-of-house employees report to the general manager.
Job Requirements & Characteristics:
Strong leadership skills
Great people skills
Calm under pressure
Great at delegating tasks
Average Wage:
- $22 to $33
Assistant Manager
The assistant manager serves as a direct second hand to the general manager. Just as the general manager, this role is essential to the restaurant's operations. They assist the general manager with tasks such as running staff meetings, helping with employee schedules, and assisting with hiring and firing. If the general manager is out for a day, the assistant manager takes over the role.
Job Requirements & Characteristics
Great people skills
Works well with others
Calm under pressure
Strong leadership but also follows directions
Average Wage:
- $18 to $26
Line Cook
Line cooks are found in almost any restaurant. They handle a specific part of the kitchen, such as a grill or deep fryer. Their job picks up where the prep cook leaves off and executes orders that are put in. They must work well in a team; they will often have to follow the direction of other chefs and work with teammates to ensure orders are prepared in a timely manner.
Job Requirements & Characteristics
Follows instructions
Works well with others
Can work quickly and efficiently
Average Wage:
- $14 to $17
Dishwasher
The role of the dishwasher is vital in any restaurant's kitchen. They are in charge of washing all the dishes used by guests, taking out the trash, and ensuring the kitchen area is clean and sanitary. Many people working their way up in the foodservice industry will usually start working as dishwashers.
Job Requirements & Characteristics:
Able to stand for a long time
Works quickly and efficiently
Can endure a physically demanding job
Works well with others
Average Wage:
- $11 to $13
Drive-Thru Operator
Job Requirements & Characteristics:
Excellent listening skills
Works well under pressure
Great people skills
Quick and efficient
Average Wage:
- $9 to $13
Fast Food Cook
Job Requirements & Characteristics:
Works well under pressure
Quick and efficient
Good at multitasking
Works well with others
Average Wage:
- $10 to $13
Cashier
Job Requirements & Characteristics:
Good cash-handling skills
Listening skills
Organized
Great people skills
Average Wage:
$14 to $17
Short Order Cook
Job Requirements & Characteristics:
Works well with others
Quick and efficient
Some experience in a restaurant may be required
Good at multitasking
Average Wage:
- $10 to $13
Barista
Job Requirements & Characteristics:
Quick and efficient
Works well under pressure
Can multitask
Is familiar with coffee orders and operations
Average Wage:
- $11 to $13
Executive Chef
Job Requirements & Characteristics:
Typically requires a culinary degree
Great management skills
Works well under pressure
Average Wage:
$36 to $48
Sous Chef
Job Requirements & Characteristics:
Typically requires a culinary degree or experience
Has strong management skills
Takes initiative
Average Wage:
$20 to $28
Kitchen Manager
Job Requirements & Characteristics:
Extensive knowledge of kitchen operations
Great management skills
Calm under pressure
Works well with others
Average Wage:
- $24 to $32
Food & Beverage Manager
Job Requirements & Characteristics:
Extremely organized
Works well with others
Have knowledge of kitchen operations
Average Wage:
- $31 to $43
Server
Job Requirements & Characteristics:
Excellent people skills
Great customer service
Attention to detail and good memory
Quick and efficient
Average Wage:
- $8 to $11 plus tips
Prep Cook
Job Requirements & Characteristics:
Quick and efficient
Works well with others
Follows direction well
Extremely organized
Average Wage:
$14 to $17
Runner/Food Runner
Job Requirements & Characteristics:
Familiar with the menu
Organized
Works well under pressure
Can carry heavy loads
Average Wage:
$10 to $13
Busser
Job Requirements & Characteristics:
Work well under pressure
Quick and efficient
Can be standing or walking for long periods of time
Can carry heavy loads
Average Wage:
$10 to $12
Host/Hostess
Job Requirements & Characteristics:
Extremely friendly
Great people skills
Organized
Works well under pressure
Average Wage:
$9 to $12
Bartender
Job Requirements & Characteristics:
Great memory
Excellent people skills
Quick and efficient
Familiar with multiple drink orders
Average Wage:
$10 to $13 plus tips
Barback
Job Requirements & Characteristics:
Organized
Works well with others
Attention to detail and attentive of needs
Average Wage:
$10 to $12
Pastry Chef
Job Requirements & Characteristics:
Organized
Formal pastry training or experience
Quick and efficient
Attention to detail
Average Wage:
$26 to $35
Maitre D’
Job Requirements & Characteristics:
Excellent people skills
Organized
Works well under pressure
Average Wage:
$15 to $29
Sommelier
Job Requirements & Characteristics:
Extremely familiar with wine
Great people skills
Experience and education are typically required
Good memory
Average Wage:
$23 to $36