EXPEDITED ORDER PROCESSING
Jump the queue.Your MAX orders are picked, packed, and shipped out ahead of standard orders.
FREE SHIPPING
Enjoy FREE shippingValid on all orders over $29.99 on 7500+ MAX-eligible products.
PRIORITY CUSTOMER SUPPORT
Skip the waitGet priority access to our dedicated MAX support customer service team.
FREQUENTLY ASKED QUESTIONS
What is Restaurantware’s MAX subscription?
Restaurantware's MAX subscription is a service that offers exclusive benefits to our customers that include:
- FREE shipping on MAX-eligible products on all orders over $29.99
- Priority order dispatch
- Express customer service
How do I know if I’m eligible?
Registered Restaurantware customers in the United States without a pre-existing discount are eligible to sign up for Restaurantware’s MAX subscription.
Note: Customers in Alaska and Hawaii are not eligible.
How do I cancel my subscription?
You will be billed once annually if you opt for the annual payment plan. You will be billed monthly for 12 months if you opt for the monthly payment plan. Please note, that the monthly payment plan is an annual subscription with monthly payments.
You can cancel your subscription by contacting our customer service at +1-800-851-9273 or service@restaurantware.com.
What happens if I have a MAX subscription but my shopping cart includes eligible and ineligible items?
You need to place separate orders for MAX-eligible items with free shipping and those that don’t qualify. Look for the blue MAX badge to identify products eligible for free shipping under the MAX subscription.
Is there a minimum order amount required to receive free shipping?
Yes, to receive free shipping as part of MAX's subscription benefits, you need to place an order of $29.99 or more.
How does expedited order processing work with MAX?
With MAX's expedited order processing, your order is prioritized and moved to the front of our processing queue, ensuring faster shipping times.
Can I ship to multiple locations?
The MAX subscription applies to a single address. However, you can easily sign up for multiple subscriptions for each unique address.
How much does the membership cost?
The MAX subscription includes FREE shipping on orders over $29.99, priority customer support, and expedited order processing. Choose from two annual payment plans:
- $99.99 billed monthly for 12 months
- $999.99 billed once a year with savings of $200
As a benefit of the Restaurantware MAX subscription, complimentary shipping is extended to orders over $29.99 provided those orders consist exclusively of eligible items shipped to the MAX registered address. Restaurantware reserves the right to modify the terms of this subscription at any time. Read the Terms and Conditions here